ICBC Enhanced Care & EACR Program

ICBC Enhanced Care

Pre-Approved Treatments with ICBC’s Enhanced Care

At Ion Performance and Wellness Clinic, we offer pre-approved ICBC treatments to support your recovery after a motor vehicle accident. With ICBC’s Enhanced Care, you’re automatically covered for pre-approved sessions for your first 12 weeks (3 months) following your accident. Let us ease your stress and support you with recovery. We offer most ICBC treatments without additional user fees or out of pocket expenses, such as:

  • Physiotherapy | 25 Sessions

  • Registered Massage Therapy | 12 Sessions ($20.00 user fee + GST/per session)

  • Kinesiology | 12 Sessions

  • Acupuncture | 12 Sessions

  • Clinical Counselling | 12 Sessions

Simplifying Your ICBC Injury Claim

Once you report your accident to ICBC, you’ll receive a claim number associated with the incident. To ensure a smooth recovery, we recommend recording your accident date, claim number, and adjuster’s contact information. Direct billing physiotherapy and other services will make your recovery stress-free, with no upfront fees for most treatments.

Why Book Your ICBC Treatments Right Away?

The 12-week ICBC Enhanced Care coverage goes by quickly. Booking your treatments early ensures you maximize your benefits for optimal recovery. No referral is required from a physician or nurse practitioner—just provide your ICBC claim number, Personal Health Number (PHN), and accident details, and we’ll handle the direct billing. It’s important to book your treatments right away to get the most out of your Enhanced Care benefits.


ICBC Early Access Concussion Recovery (EACR) Program

In addition to ICBC’s Enhanced Care, ICBC has extended their Early Access Concussion Recovery (EACR) Program for patients who have sustained a concussion caused by a motor vehicle accident during the first 12-weeks (3 months) following an accident. 

ICBC’s EACR Program is a 6-week program that facilitates early concussion assessments, treatments, and symptoms support. 

Within the EACR Program, you will be provided the following teams for support: 

Core Providers Team consists of our Physiotherapist(s) and Occupational Therapist(s)

Supporting Providers Team consists of our Kinesiologist(s) and Clinical Counsellor(s)


If you want to learn more about ICBC EACR Program, contact us for further information on how this program can help you.